1. To help you, we advise you to consult the following sections:

2. Has your appliance stopped working?

Your appliance is within the guarantee

Have it repaired free of charge by one of our approved repairers.

If your appliance is no longer within the guarantee, there are 2 solutions available to you:

  • Go directly to one of our approved repairers who will welcome you and take charge of your appliance to carry out a diagnosis and estimate.
  • If you prefer to repair your product yourself, buy your parts and accessories in our online accessories shop and consult our online help.
Contact form

3. Would like to find out more about our services? Check these sections:

4. Would you like to contact us by phone?

T-fal Canada Customer Service
Monday - Friday: 8:30am to 5pm (EST)