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For some recipes, a delayed start is possible: "Manual menu and ingredients". To avoid the appearance and proliferation of bacteria, it is strongly advised not to use the "delayed start" mode with foods that cannot be kept at room temperature, such as meat, fish, dairy products or eggs.

When choosing delayed start, you must set the current time and the time you want your recipe to be ready.
The recipe sequence is then the same as for an immediate start.
The delayed start is only available in the "manual cooking" and "ingredient cooking" modes for certain ingredients only.

This function is not active in all modes or for all preparations.
It is deactivated by the device for the preparation of programmed recipes containing fragile ingredients such as milk, fish, meat or eggs (see manual).
Only possible with some ingredients such as rice, cereals and vegetables up to 15 hours in advance.
These are health requirements to avoid possible undesirable bacterial growth.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

For safety reasons, this is not possible. The application enables you to program and follow the process of cooking. To start preheating the appliance, you must validat by clicking the OK button of your appliance.

• The grill plates have not been properly placed on the plate hooks and therefore, the sensors cannot correctly detect the food.
To rectify this problem, turn off the appliance and allow it to cool down. Then install the cooking plate correctly.
• You started cooking before preheating had finished.
To rectify this: turn off the appliance, remove the food, close the appliance.
Turn the appliance back on, select then confirm a programme and wait until preheating has finished.
• You started cooking food between the plates without preheating.
To rectify this: turn off the appliance, remove the food, close the appliance.
Turn the appliance back on, select then confirm a programme and wait until preheating has finished.
• If the problem persists despite adhering to the advice above: the appliance may need to be repaired.

• The grill plates have not been properly placed on the plate hooks and therefore, the sensors cannot correctly detect the food.
To rectify this problem, turn off the appliance and allow it to cool down. Then install the cooking plate correctly.
• You started cooking food between the plates without preheating.
To rectify this: turn off the appliance, remove the food, close the appliance. Turn the appliance back on, select and confirm a programme and wait until preheating has finished.
• If the problem persists despite adhering to the advice above: the appliance may need to be repaired.

The appliance has not been fully opened when placing the food on the grill plates before cooking.
Solutions: To allow the appliance to detect the start of the cooking cycle, the appliance must be completely opened before each cooking cycle. If not, the cooking cycle will not start. Completely open the grill then close it and press OK.

You are cooking in Manual Mode. You must monitor and check the food yourself throughout cooking. Or, select one of the other cooking modes and then OK to start a specific cooking cycle.

If your food is under 4 mm thick, it is too thin (like bacon slices), it may not be detected.
This is not a problem simply press the OK key for confirmation for cooking to start.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

You started cooking before preheating had finished.
To rectify this: turn off the appliance, remove the food, restart the appliance and then return to the programme selection and wait until preheating has finished before cooking the food.
If the problem persists despite adhering to the advice above: the appliance may need to be repaired.

No. Once the first batch has finished open the grill fully and remove the food. Close the grill and press OK. You do not have to switch off the grill first. When the lights flash again, choose the mode that you want. The preheating phase should be a lot quicker than the first time as the plates will already be hot. When the Optigrill beeps to say it is ready, open the grill again and put the second batch of food on to the plates and continue as normal.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

• As soon as the oil is heated to the proper frying temperature (Pilot light off).
• Selected models include a multi-position thermostat that lets you choose between various cooking temperatures. The lower position regulates the oil at around 170°C / 338°F, the higher position at 190°C / 374°F. The lower setting may be used when cooking delicate foods that do not stand up well under higher temperatures (mushrooms, some types of fish). The higher setting will provide excellent results when deep-frying chips, meat, prepared frozen foods, vegetables etc.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Water and oil are not miscible: if they mix and overheat, the sudden evaporation of water can cause the oil to splatter.
If the fryer makes a noise, this indicates that there is water in it. The noise is caused by the water evaporating.
As soon as you hear these popping noises, please change the oil. If you do not change the oil, it may start to splatter.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

During operation, after starting a program, the on/off button flashes on the touch screen.
To switch off the appliance and reset the timer, press the on/off button (the display stops flashing) THEN remove the basket.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

When turning on the Fry Delight, the heating indicator comes on and you should hear the fan running. If, after setting the timer, neither the light indicator nor the fan turn on, check the following points:

- The plug has been inserted correctly in the mains socket.
- You have set the timer to 3 minutes or more. The timer starts the appliance.
- The power socket is working. If several appliances are connected to this socket, try a different socket and check your fuses.

If the solution above has not helped you to solve your problem, contact the support service.

There could be several reasons:
• During the first use, there may be an odour emission that is not harmful. This phenomenon, which has no effect on the use of the device, will disappear quickly.
• Remove all stickers and packaging materials. Never put the device under water.
• For a good start of the device, we advise you to cook for at least 20 minutes with half a litre of water. From the second cooking time, your ActiFry will give you complete satisfaction.
• Never leave the dosing spoon in the device during operation.
• Never cook without a paddle. Depending on the model, do not forget to remove the protective sleeves located under the lid.

There is no danger in pulling out the basket during cooking, but it is not recommended.
This will lower the temperature inside the device and, for "Smart" recipes, it may disrupt the cooking settings designed for optimal results.

There could be several explanations:
• The appliance is not properly plugged in.
• You have not yet pushed the power button or you have pushed it incorrectly. Try again by pushing it firmly.
• You have pushed the power button, but the appliance still does not work. Check that the lid is securely closed.
• The engines are running but the appliance does not heat up. Take the appliance to an Authorised Service Centre to have it checked.

Clean the device with a damp, non-abrasive sponge and washing-up liquid. Do not use any aggressive cleaning agents, scouring sponges or abrasive pads. Do not use any special metal cleaning agents. Never immerse or run the appliance under water.

Fries or food are not cut evenly. They should be cut to the same size for perfect cooking.

The cooking temperature is approximately 180°C (160°C at the heart of the food) at the end of the cooking.

With a dosing spoon of oil of your choice, you'll get light and crispy fries. Depending on your taste, you can add 1 extra spoon of oil for even more delicacy!

Wash the cut chips twice in a bowl of water before cooking to remove any excess starch. It is then essential to dry them thoroughly before cooking in a clean, absorbent tea towel and finally patted dry with kitchen paper. If you are cooking frozen chips you do not need to add any oil as these already contain oil and could make the chips soggy. If using the 2 in1 feature (bowl + tray) after the food is cooked on the tray, cook the chips for a further 2-5 minutes after you've removed the tray to make them crispier.

None as the chips already contain oil.

If you are cooking frozen chips you do not need to add any oil as they already contain oil.

There are many possible reasons:
• You may not have used the right variety of potatoes.
• The potatoes were insufficiently washed and dried prior to cooking and still contain too much starch.
• The chips are too thick. Cut the chips thinner.
• You have not used enough oil. Increase the amount of oil.
• The filter may be obstructed. Clean the filter. (ActiFry models only)

Yes, this is a genuinely multi-purpose appliance, which can be used to cook a wide range of foods.
Your appliance can be used for numerous recipes, from starters to desserts.
You can also make crispy chips, tender chicken or even fruit cake…

The size of the chip affects how crunchy or soft it is.
The thinner the chips, the more crunchy they will be and conversely, thicker chips will be softer inside.
Depending on your taste preferences, you may vary the cooking time and the cut of your chips: thin: 8 x 8 mm/Standard: 10 x 10 mm/Thick: 13 x 13 mm.

For best results, wash the whole potatoes and then sliced potatoes in plenty of water until it runs clear.
This allows you to remove as much starch as possible to prevent the chips from sticking together.
Dry them thoroughly using a dry, absorbent kitchen towel.
The chips should be completely dry before cooking.

You can vary your pleasures and use different oils!
Standard oils: olive, rapeseed*, grape seed, corn, peanut, sunflower, soybean*
Flavoured oils: aromatic herbs, chilli, garlic, lemon...
Special oils: hazelnut*, sesame*, safflower*, almond*, avocado*, argan*...
We advise against using walnut oil, which results in a rancid taste after cooking.
(* cooking oil according to manufacturer).

Store the potatoes in a good cellar or a cool cupboard (between 6 and 8°C), away from light.

Do not exceed the maximum quantities and operating times indicated in the recipe table, otherwise you will not get the expected result and may damage your device.

We do not recommend the use of detergent products other than washing-up liquid.

If you think there is a malfunction in the engine operation of the appliance, take it to an Authorized Service Center for checking.

You have probably salted your food during the cooking process. Don't salt your food before the end of cooking to avoid scratching.
For models using the tray, and to preserve its qualities for longer, do not use any metal utensils.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

• Make sure that you have filled the water tray up to its minimum level (1.5L) before starting to cook.
• If you do several cookings in a row, make sure that the water level in the tray is kept at the minimum.
• Make sure you clean your product after each use: clean the grill to remove cooking grease as well as drain and clean the water tray.
• Never place aluminium foil in the water tray, between the heating element and the grid or directly on the cooking grid.
• Some foods with a superficial skin (whole sausages, tongue, poultry) or large pieces of meat can splatter by trapping boiling liquids. This is why we advise you to prick them before cooking with a knife or a fork.

We remind you not to leave your product unattended with food in use (preheating and/or cooking).

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Before using for the first time:
• Unpack the appliance. The packaging can be recycled, but it may be useful for transporting the oven or returning it to an approved repair centre.
• Put your oven on a stable surface.
• Remove all stickers and protections from the inside and outside of your oven.
• Remove all accessories* from the oven (grill, spit, etc.).
• Clean the oven and accessories with a damp cloth. Dry carefully.
• Close the door by holding the handle only.
• Completely unwind the power cord and plug it into an earthed socket.
• Position the function selector at the "oven" position.
• Set the oven thermostat to max. temperature.
• Set the time for 15 to 20 minutes.
The oven starts up. Some smoke may be released, this is completely normal and will disappear with use.
Any handling of the door must take place by holding the handle.

To grill and brown all your preparations:
• Preheat your oven.
• Put your tray or meat on the grill as close as possible to the grill element without your food touching the element.
• You can put a tray or the drip tray with a little water directly on the base element or smooth base which does not heat up so that you can collect the grease or juices from the food you are cooking.
• Leave the door ajar (depending on model).
• Position the function selector in the "grill" position.
• Set the required cooking time using the timer.
The oven starts up. For meat, it is necessary to turn the food to be grilled halfway through the cooking time (sausages, etc.).
At the end of the cooking time, if the programmed cooking time has run out, the oven stops automatically, if not, set the timer to zero.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Try checking that the interlocking system is fully in place. All Food Processors need to have the bowl and the lid fitted correctly before processing will start, this is a safety feature so that the blades cannot spin while exposed. When the bowl and lid are locked into place securely, the markings on them will be aligned.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Cooking begins when the pressure regulator valve allows steady release of steam, making a regular hissing noise, at this point turn the heat down and calculate the cooking time given in the recipe. With a Nutricook, a second ring tone warns to reduce the heat for an end-cooking of gentle steam.

Cooking begins when the pressure regulator valve allows steady release of steam, making a regular hissing noise. At this point, turn the heat down and calculate the cooking time given in the recipe.

Yes, it is the safety valve that goes into the locking position.

Pressure-cooking times can be up to 3 times faster than in a traditional pot. Start with the recipes in the recipe/instruction book that came with your cooker. Once you understand the principles, they can be applied to other recipes. Be sure to include at least 250 ml (2 glasses) of liquid.

Check the following elements:
• Did you lower the heat when the steam control valve started to release steam continuously, producing a constant whistling sound?
• Did you release steam after the cooking time?
If you let the pressure cooker release steam itself without any decompression, food will continue to cook as the appliance will be under pressure.
When the cooking time has ended, you should turn off the heat and release the steam.
The cooking time depends on the quantities, size of the foodstuffs and your personal tastes.

• Check you have at least 250ml of liquid in the pot.
• Check that the gasket is fitted correctly. Some models have a peg inside the lid that lines up with a little hole on the gasket. If the peg and hole are not lined up properly it will affect the pressure.
• The gasket may be dirty, or it is warped and needs to be replaced. Gaskets should be replaced every year.
• Check the regulator valve is clear and not blocked with any remnants of food.
• Check that the rim of the pot is in good condition and the pot is not warped.
• The regulating valve is not positioned correctly or the regulator is not in position 1 or 2 (depending on models). Refer to your instruction booklet for the method used with your specific model.
• The heat is too low. Always use high heat to bring the cooker up to pressure. Once that has been done, and you get a strong flow of steam, lower the heat source to establish an even flow and start timing from this point. All recipes require the heat source to be lowered once pressure has been reached.
• The locking indicator is stuck. This is a locking indicator pin or pressure indicator (depending on models) that rises when pressure builds inside the cooker and drops when it is released. If it does not rise, it may need to be cleaned. Refer to the booklet for cleaning instructions for your specific model.
• Check you have fitted the lid correctly.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Yes. To avoid the formation of small white dots or pits, bring liquids to a boil before adding salt, then stir well. Or, add salt after food has started to cook. Pitting does not interfere with cooking performance but can diminish the beauty of the stainless steel.

Only frying pans, saucepans or saute pans from the Ingenio range can go in the oven, thanks to their detachable handles (ensure that the detachable handle is removed). Utensils should never be used in a microwave or convection oven.

For frying pans: between 140 °C and 195 °C
For crepe pans: between 165 °C and 240 °C
This is the optimum temperature for frying and searing food. This indication helps you cook healthier and at an ideal temperature.

No, the non-stick coating must be applied during the initial manufacturing process.

• Use plastic or wood utensils, with some ranges, you can use certain metal utensils with the exception of knives and whisks (Refer to the recommendations for use indicated on the packaging or in the instructions included with the product).
• Avoid cutting directly in the pans.
• Do not gouge the non-stick surface. Slight surface marks or abrasions are normal and will not affect the cookwares performance.
• After cooking, do not let pans boil dry and do not leave empty pans on a heated burner.
• Always select the proper electric burner size or adjust the gas burner so the flame only touches the bottom of the pan and does not climb up the sides.
• Never leave pans unattended while cooking.
• Let pans cool before cleaning.
• Wash the frying pan in hot water and washing-up liquid to remove any dust. Dry it and rub a little cooking oil into the non-stick coating before using for the first time. Remove any excess oil.
• Wash and dry your kitchenware after each use.

Non-stick cookware:
Cleaning by hand in soapy water is enough.
The pan must be cleaned each time it's used to remove the film of grease that can stay on the surface. If the pan is only wiped with a paper towel or rinsed in water, the film won't be fully removed and may cook the next time you use the pan: stains may appear.
Non-stick pans must not be cleaned with scouring powders or scouring pads. A nylon sponge is ideal for both the interior and exterior of the pan.

Ceramic cookware:
We recommend to wash the ceramic pan manually, with water and a mild detergent. In this way, it's the most effective.
If the pan might not be clean enough during the normal dishes, you could add a splash of vinegar and water into the pan and heat it. The water / vinegar mixture will clean cook the pan. After this, rinse the pan well, dry and rub with a little bit of sunflower oil for example. And your pan will be as new.
If the base is stubborn dirt, you can wet the pan soak first with hot water and a good degreasing dishwashing detergent. Next, if necessary, you can clean the pan with a plastic scouring pad and some liquid abrasive cleaning detergent.

Hard anodised cookware:
To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge.
An exterior coating protects your cookware from the harmful consequences of dishwashing. It is therefore extremely important not to damage this coating and we recommend that you avoid the use of scouring pads (Scotch Brite).
In case of dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.
Moreover, a too intensive use of the dishwasher is not recommended.
Washing by hand without scouring pads extends the life time of your cookware.

Stainless steel cookware:
For daily cleaning, warm soapy water is sufficient. We recommend you to clean your pan thoroughly after each use as food films left on the pan may cause discoloration and sticking.
To get rid of stuck-on food or discoloration and stains from using too high a heat, we recommend cleaning your product with a stainless steel/copper cleaner. This can be used on the interior, as well as the exterior.
If your water has high iron content, you may notice a rusty discoloration. Use stainless steel/copper cleaner to remove this.

A pan warps under thermal shock (an overheated empty pan, a hot pan in contact with cold water or placed on a cold surface, etc.).
Before cleaning the pan, let it cool to room temperature.
A warped pan will give poor cooking results.

Pans should NEVER be used in a microwave oven.

Handles and knobs may loosen after a time due to the continual heating and cooling of the fixing. If this occurs, carefully re-tighten using an appropriate screwdriver, but do not over-tighten.

You should refer to the recommendations for use indicated on the packaging or in the instructions included with the product.

Depending on the range, most metal utensils can be used except knives, forks and whisks. However, care should be exercised when using any metal utensil. Avoid using sharp edged utensils and avoid cutting directly in the pan. Do not stab or gouge the non-stick surface.

However, to extend the life of your frying pans and saucepans, we strongly recommend that you do not use metal. Choose plastic or wood.

The quick way to check whether your pans work on an induction hob is to do the magnet test on the pans. This is easy, if a magnet will stick to the base of the pans they will work on a commercial induction hob.

• A build up of food deposits/residue may have formed on the pan which may originally be the result of an item of food being allowed to overcook in the pan. This can normally be cleaned by filling the pan with water and washing up liquid and leaving overnight. Then use a paste made up of bicarbonate of soda and water rubbed gently over the pan with a non-abrasive sponge (a non-stick scouring sponge). The non-stick coating should then be reconditioned with a little cooking oil wiped over the surface with a paper kitchen towel.
• The frying pan may have been overheated causing damage and discolouration to the non-stick coating. When pans are regularly overheated this will lead to a weakening of the non-stick coating. The red Thermo-Spot in frypans is a heat indicator and tells you when the pan has reached the perfect cooking temperature. When the spot turns solid red reduce the heat to maintain the temperature. Do not continue to heat the pan on a high heat as this will result in the pan and the non-stick surface becoming overheated.
• If cleaned in a dishwasher, after each use re-coat the non-stick interior with cooking oil to prevent the non-stick from drying out and ensure the best non-stick performance.

• The pan has been used on too high a heat or the wrong source of heat for the pan which has resulted in the pan base becoming warped and distorted.
• Also never put cold water into a hot pan or plunge hot cookware in cold water. Sudden changes of temperature may cause the metal to warp, resulting in an uneven base.

Take care when placing pans on gas hobs as the number of support legs vary and small pans in particular may need a trivet, which most gas hob manufacturers will supply with their hob or can be bought from the separately.

No. Cooking at high temperature does not result in a significant decrease in cooking time and certainly does not contribute to the quality of the food, so cooking at medium temperatures is highly recommended. Another reason for this recommendation is that high temperature cooking might damage the non-stick coating.

It is difficult to give a number of years, because the service life will differ depending on the conditions of usage and frequency of use. To extend its service life, you should protect it from unnecessarily high temperatures and refrain from heating a pan empty. A medium to low heat is sufficient. Do not store cooked food for a long time (one day or longer).

To extend the life of the coating, you should use a small amount of oil when stir-frying or grilling. You do not need oil when boiling or stewing.

Excessive force on the outside of aluminium pots or frying pans resulting, for example, from them being dropped or hit may result in deformations of the pots/pans. (The pot/frying pan will not deform as result of cooking heat.)

Some parts are dishwasher-safe and other parts aren't.

Dishwasher compatibility:

• Pot/frying pan part: To extend the life of your product, we recommand hand washing only. In case of dishwasher use, it is preferable to use gentle detergents such as liquid, gel, or powder, not tablet nor sachet. Certains parts may become dulled and discolored due to action of corrosive detergents. Our guarantee does not cover this type of wear.


• Special handle (such as wood or removable handles like Ingenio): NO, hand washing only, recommanded with a non-abrasive sponge.


• Cooking lid (excluding knob of magnet-types): YES.


• Detachable lid knobs of magnet-types: NO, it may result in rusting.


• Storage seal lid: NO, it may result in deformation.

To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge. For dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.

Non-stick cookware:
Non-stick utensils are specially designed so that food does not stick. However, the pan or pot has to be properly maintained.
For that purpose, please observe the following tips: slightly oil the pan before first use and then wash and dry it, repeat the process from time to time if you wash the pan regularly in the dishwasher.
It is also necessary to avoid overheating and scratches, in particular due to use of metal accessories (spatulas, ladles) and/or due to cleaning with a scouring sponge.

Ceramic cookware:
The non-stick properties of the ceramic coating are a lot more limited, both in terms of performance and duration, than those of the classic (PTFE) coating. We recommend cooking with more fat as well as washing more vigorously with slightly more washing-up liquid. For baked-on food, we recommend leaving your kitchenware to soak in soapy water, possibly with a little white vinegar.
Over time, the ceramic base will become stained without it being possible to remove the marks. This will not impair the performance of the kitchenware in any way and does not present any danger for health.

Stainless steel cookware:
A preheated pan and lower flames are the keys to stick-free stainless steel cooking. Preheat your pan on low or medium heat for one to two minutes. You can test to see if your pan is ready by dropping a few drops of water on the pan and seeing if the water bounces around. After properly preheated, pour in 2-3 teaspoons of oil or enough to cover the bottom of the cooking surface. Before adding food, it's best to pat it dry of any moisture and allow it to reach room temperature. When adding food, make sure that there is an even sizzling sound when your food touches the pan. This indicates that your food is cooking on contact and creating a natural barrier to prevent sticking. Allow food to cook without disturbing it until the correct doneness is achieved. The natural sugars in your food caramelize on the cooked surface, developing great flavors and lifting your food off of the cooking surface naturally. If the sound that food makes on initial contact with the pan is more of a crackle than a sizzle, your heat is too high, and sticking may occur.
NEVER USE non-stick cooking sprays.

NO. Cookware items with Tefal/T-fal non-stick coating do not contain PFOA. This is regularly checked by independent laboratories, which verify the absence of PFOA in the finished products. Since 2003, tests have regularly been performed by these independent laboratories in many countries (Aromalyse and Ianesco in France, TüvSud in Hong Kong and SGS in China). These tests have systematically proven the absence of PFOA in products with Tefal/T-fal non-stick coating.

It is very rare for the non-stick coating to wear off under normal household use. Proper use and care will allow for better performance over time. Most cases of non-stick wearing have evidence of overheating, scratching and/or abrasive cleaning.

There is, at the moment, much confusion about non-stick coatings, which are sometimes related to PFOA. However, Tefal/T-fal non-stick coatings are made of PTFE, the abbreviation of the scientific name Polytetrafluoroethylene, and this material is recognised as harmless by public health agencies in Europe and in the United States. PFOA and PTFE are two completely different elements. In summary, cookware with Tefal/T-fal non-stick coatings are made of PTFE and do not contain PFOA. Furthermore, for more than 20 years, Tefal/T-fal made a commitment not to use lead or cadmium in the whole of its cookware range in order to serve as a guarantee of the harmlessness of all its products.

PFOA is the standard English abbreviation of perfluorooctanoic acid. On its finished products, Tefal/T-fal's commitment is to guarantee the absence of PFOA, lead and cadmium and to guarantee that its products with Tefal/T-fal non-stick coating are harmless for the environment and the consumer.

There is neither cadmium nor lead in the non-stick coatings and enamel of our Tefal/T-fal cookware. All of our cookware has been designed and manufactured without lead or cadmium for more than 20 years. You can find this Eco information on the packaging of all our products with Tefal/T-fal non-stick coating.

Tefal/T-fal non-stick coating is a technical coating made from a polymer name polytetrafluoroethylene (PTFE). It is PTFE which gives the cookware the non-stick properties. Public health authorities in Europe and in the USA (ANSES, EFSA, FDA) demonstrated that PTFE is an inert substance which does not chemically react with food, water or domestic cleaning products. It is totally harmless in case of ingestion. These Public health authorities confirmed the harmlessness of PTFE non-stick coatings in cookware. In fact, PTFE is so safe that it is frequently used in the medical profession to coat pacemakers and the tiny tubes made to replace arteries. It is also used for surgical procedures for the benefit of patients with severe kidney disease, and some joint prostheses are also partly coated with PTFE.

Tefal/T-fal, as part of its commitment to Quality, has included "Health and Environment" Eco information on its non-stick Tefal/T-fal products. This commitment guarantees the absence of PFOA, lead and cadmium in Tefal/T-fal coatings and the guarantees that our non-stick products are harmless for the environment and the consumer. This Eco information is based on the regular analysis conducted by independent laboratories in many countries (INERIS in France, ASAHI GLASS FLUOROPOLYMERS in UK, FABES Labs in Germany, MB Labs in Canada, SGS in China). This commitment can be found on the website of the Tefal/T-fal brand, as well as the packaging of cookware with non-stick Tefal/T-fal coating.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Yes. To avoid the formation of small white dots or pits, bring liquids to a boil before adding salt, then stir well. Or, add salt after food has started to cook. Pitting does not interfere with cooking performance but can diminish the beauty of the stainless steel.

Only frying pans, saucepans or saute pans from the Ingenio range can go in the oven, thanks to their detachable handles (ensure that the detachable handle is removed). Utensils should never be used in a microwave or convection oven.

For frying pans: between 140 °C and 195 °C
For crepe pans: between 165 °C and 240 °C
This is the optimum temperature for frying and searing food. This indication helps you cook healthier and at an ideal temperature.

No, the non-stick coating must be applied during the initial manufacturing process.

• Use plastic or wood utensils, with some ranges, you can use certain metal utensils with the exception of knives and whisks (Refer to the recommendations for use indicated on the packaging or in the instructions included with the product).
• Avoid cutting directly in the pans.
• Do not gouge the non-stick surface. Slight surface marks or abrasions are normal and will not affect the cookwares performance.
• After cooking, do not let pans boil dry and do not leave empty pans on a heated burner.
• Always select the proper electric burner size or adjust the gas burner so the flame only touches the bottom of the pan and does not climb up the sides.
• Never leave pans unattended while cooking.
• Let pans cool before cleaning.
• Wash the frying pan in hot water and washing-up liquid to remove any dust. Dry it and rub a little cooking oil into the non-stick coating before using for the first time. Remove any excess oil.
• Wash and dry your kitchenware after each use.

Non-stick cookware:
Cleaning by hand in soapy water is enough.
The pan must be cleaned each time it's used to remove the film of grease that can stay on the surface. If the pan is only wiped with a paper towel or rinsed in water, the film won't be fully removed and may cook the next time you use the pan: stains may appear.
Non-stick pans must not be cleaned with scouring powders or scouring pads. A nylon sponge is ideal for both the interior and exterior of the pan.

Ceramic cookware:
We recommend to wash the ceramic pan manually, with water and a mild detergent. In this way, it's the most effective.
If the pan might not be clean enough during the normal dishes, you could add a splash of vinegar and water into the pan and heat it. The water / vinegar mixture will clean cook the pan. After this, rinse the pan well, dry and rub with a little bit of sunflower oil for example. And your pan will be as new.
If the base is stubborn dirt, you can wet the pan soak first with hot water and a good degreasing dishwashing detergent. Next, if necessary, you can clean the pan with a plastic scouring pad and some liquid abrasive cleaning detergent.

Hard anodised cookware:
To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge.
An exterior coating protects your cookware from the harmful consequences of dishwashing. It is therefore extremely important not to damage this coating and we recommend that you avoid the use of scouring pads (Scotch Brite).
In case of dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.
Moreover, a too intensive use of the dishwasher is not recommended.
Washing by hand without scouring pads extends the life time of your cookware.

Stainless steel cookware:
For daily cleaning, warm soapy water is sufficient. We recommend you to clean your pan thoroughly after each use as food films left on the pan may cause discoloration and sticking.
To get rid of stuck-on food or discoloration and stains from using too high a heat, we recommend cleaning your product with a stainless steel/copper cleaner. This can be used on the interior, as well as the exterior.
If your water has high iron content, you may notice a rusty discoloration. Use stainless steel/copper cleaner to remove this.

A pan warps under thermal shock (an overheated empty pan, a hot pan in contact with cold water or placed on a cold surface, etc.).
Before cleaning the pan, let it cool to room temperature.
A warped pan will give poor cooking results.

Pans should NEVER be used in a microwave oven.

Handles and knobs may loosen after a time due to the continual heating and cooling of the fixing. If this occurs, carefully re-tighten using an appropriate screwdriver, but do not over-tighten.

You should refer to the recommendations for use indicated on the packaging or in the instructions included with the product.

Depending on the range, most metal utensils can be used except knives, forks and whisks. However, care should be exercised when using any metal utensil. Avoid using sharp edged utensils and avoid cutting directly in the pan. Do not stab or gouge the non-stick surface.

However, to extend the life of your frying pans and saucepans, we strongly recommend that you do not use metal. Choose plastic or wood.

The quick way to check whether your pans work on an induction hob is to do the magnet test on the pans. This is easy, if a magnet will stick to the base of the pans they will work on a commercial induction hob.

• A build up of food deposits/residue may have formed on the pan which may originally be the result of an item of food being allowed to overcook in the pan. This can normally be cleaned by filling the pan with water and washing up liquid and leaving overnight. Then use a paste made up of bicarbonate of soda and water rubbed gently over the pan with a non-abrasive sponge (a non-stick scouring sponge). The non-stick coating should then be reconditioned with a little cooking oil wiped over the surface with a paper kitchen towel.
• The frying pan may have been overheated causing damage and discolouration to the non-stick coating. When pans are regularly overheated this will lead to a weakening of the non-stick coating. The red Thermo-Spot in frypans is a heat indicator and tells you when the pan has reached the perfect cooking temperature. When the spot turns solid red reduce the heat to maintain the temperature. Do not continue to heat the pan on a high heat as this will result in the pan and the non-stick surface becoming overheated.
• If cleaned in a dishwasher, after each use re-coat the non-stick interior with cooking oil to prevent the non-stick from drying out and ensure the best non-stick performance.

• The pan has been used on too high a heat or the wrong source of heat for the pan which has resulted in the pan base becoming warped and distorted.
• Also never put cold water into a hot pan or plunge hot cookware in cold water. Sudden changes of temperature may cause the metal to warp, resulting in an uneven base.

Take care when placing pans on gas hobs as the number of support legs vary and small pans in particular may need a trivet, which most gas hob manufacturers will supply with their hob or can be bought from the separately.

No. Cooking at high temperature does not result in a significant decrease in cooking time and certainly does not contribute to the quality of the food, so cooking at medium temperatures is highly recommended. Another reason for this recommendation is that high temperature cooking might damage the non-stick coating.

It is difficult to give a number of years, because the service life will differ depending on the conditions of usage and frequency of use. To extend its service life, you should protect it from unnecessarily high temperatures and refrain from heating a pan empty. A medium to low heat is sufficient. Do not store cooked food for a long time (one day or longer).

To extend the life of the coating, you should use a small amount of oil when stir-frying or grilling. You do not need oil when boiling or stewing.

Excessive force on the outside of aluminium pots or frying pans resulting, for example, from them being dropped or hit may result in deformations of the pots/pans. (The pot/frying pan will not deform as result of cooking heat.)

Some parts are dishwasher-safe and other parts aren't.

Dishwasher compatibility:

• Pot/frying pan part: To extend the life of your product, we recommand hand washing only. In case of dishwasher use, it is preferable to use gentle detergents such as liquid, gel, or powder, not tablet nor sachet. Certains parts may become dulled and discolored due to action of corrosive detergents. Our guarantee does not cover this type of wear.


• Special handle (such as wood or removable handles like Ingenio): NO, hand washing only, recommanded with a non-abrasive sponge.


• Cooking lid (excluding knob of magnet-types): YES.


• Detachable lid knobs of magnet-types: NO, it may result in rusting.


• Storage seal lid: NO, it may result in deformation.

To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge. For dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.

Non-stick cookware:
Non-stick utensils are specially designed so that food does not stick. However, the pan or pot has to be properly maintained.
For that purpose, please observe the following tips: slightly oil the pan before first use and then wash and dry it, repeat the process from time to time if you wash the pan regularly in the dishwasher.
It is also necessary to avoid overheating and scratches, in particular due to use of metal accessories (spatulas, ladles) and/or due to cleaning with a scouring sponge.

Ceramic cookware:
The non-stick properties of the ceramic coating are a lot more limited, both in terms of performance and duration, than those of the classic (PTFE) coating. We recommend cooking with more fat as well as washing more vigorously with slightly more washing-up liquid. For baked-on food, we recommend leaving your kitchenware to soak in soapy water, possibly with a little white vinegar.
Over time, the ceramic base will become stained without it being possible to remove the marks. This will not impair the performance of the kitchenware in any way and does not present any danger for health.

Stainless steel cookware:
A preheated pan and lower flames are the keys to stick-free stainless steel cooking. Preheat your pan on low or medium heat for one to two minutes. You can test to see if your pan is ready by dropping a few drops of water on the pan and seeing if the water bounces around. After properly preheated, pour in 2-3 teaspoons of oil or enough to cover the bottom of the cooking surface. Before adding food, it's best to pat it dry of any moisture and allow it to reach room temperature. When adding food, make sure that there is an even sizzling sound when your food touches the pan. This indicates that your food is cooking on contact and creating a natural barrier to prevent sticking. Allow food to cook without disturbing it until the correct doneness is achieved. The natural sugars in your food caramelize on the cooked surface, developing great flavors and lifting your food off of the cooking surface naturally. If the sound that food makes on initial contact with the pan is more of a crackle than a sizzle, your heat is too high, and sticking may occur.
NEVER USE non-stick cooking sprays.

NO. Cookware items with Tefal/T-fal non-stick coating do not contain PFOA. This is regularly checked by independent laboratories, which verify the absence of PFOA in the finished products. Since 2003, tests have regularly been performed by these independent laboratories in many countries (Aromalyse and Ianesco in France, TüvSud in Hong Kong and SGS in China). These tests have systematically proven the absence of PFOA in products with Tefal/T-fal non-stick coating.

It is very rare for the non-stick coating to wear off under normal household use. Proper use and care will allow for better performance over time. Most cases of non-stick wearing have evidence of overheating, scratching and/or abrasive cleaning.

There is, at the moment, much confusion about non-stick coatings, which are sometimes related to PFOA. However, Tefal/T-fal non-stick coatings are made of PTFE, the abbreviation of the scientific name Polytetrafluoroethylene, and this material is recognised as harmless by public health agencies in Europe and in the United States. PFOA and PTFE are two completely different elements. In summary, cookware with Tefal/T-fal non-stick coatings are made of PTFE and do not contain PFOA. Furthermore, for more than 20 years, Tefal/T-fal made a commitment not to use lead or cadmium in the whole of its cookware range in order to serve as a guarantee of the harmlessness of all its products.

PFOA is the standard English abbreviation of perfluorooctanoic acid. On its finished products, Tefal/T-fal's commitment is to guarantee the absence of PFOA, lead and cadmium and to guarantee that its products with Tefal/T-fal non-stick coating are harmless for the environment and the consumer.

There is neither cadmium nor lead in the non-stick coatings and enamel of our Tefal/T-fal cookware. All of our cookware has been designed and manufactured without lead or cadmium for more than 20 years. You can find this Eco information on the packaging of all our products with Tefal/T-fal non-stick coating.

Tefal/T-fal non-stick coating is a technical coating made from a polymer name polytetrafluoroethylene (PTFE). It is PTFE which gives the cookware the non-stick properties. Public health authorities in Europe and in the USA (ANSES, EFSA, FDA) demonstrated that PTFE is an inert substance which does not chemically react with food, water or domestic cleaning products. It is totally harmless in case of ingestion. These Public health authorities confirmed the harmlessness of PTFE non-stick coatings in cookware. In fact, PTFE is so safe that it is frequently used in the medical profession to coat pacemakers and the tiny tubes made to replace arteries. It is also used for surgical procedures for the benefit of patients with severe kidney disease, and some joint prostheses are also partly coated with PTFE.

Tefal/T-fal, as part of its commitment to Quality, has included "Health and Environment" Eco information on its non-stick Tefal/T-fal products. This commitment guarantees the absence of PFOA, lead and cadmium in Tefal/T-fal coatings and the guarantees that our non-stick products are harmless for the environment and the consumer. This Eco information is based on the regular analysis conducted by independent laboratories in many countries (INERIS in France, ASAHI GLASS FLUOROPOLYMERS in UK, FABES Labs in Germany, MB Labs in Canada, SGS in China). This commitment can be found on the website of the Tefal/T-fal brand, as well as the packaging of cookware with non-stick Tefal/T-fal coating.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Only frying pans, saucepans or saute pans from the Ingenio range can go in the oven, thanks to their detachable handles (ensure that the detachable handle is removed). Utensils should never be used in a microwave or convection oven.

For frying pans: between 140 °C and 195 °C
For crepe pans: between 165 °C and 240 °C
This is the optimum temperature for frying and searing food. This indication helps you cook healthier and at an ideal temperature.

No, the non-stick coating must be applied during the initial manufacturing process.

• Use plastic or wood utensils, with some ranges, you can use certain metal utensils with the exception of knives and whisks (Refer to the recommendations for use indicated on the packaging or in the instructions included with the product).
• Avoid cutting directly in the pans.
• Do not gouge the non-stick surface. Slight surface marks or abrasions are normal and will not affect the cookwares performance.
• After cooking, do not let pans boil dry and do not leave empty pans on a heated burner.
• Always select the proper electric burner size or adjust the gas burner so the flame only touches the bottom of the pan and does not climb up the sides.
• Never leave pans unattended while cooking.
• Let pans cool before cleaning.
• Wash the frying pan in hot water and washing-up liquid to remove any dust. Dry it and rub a little cooking oil into the non-stick coating before using for the first time. Remove any excess oil.
• Wash and dry your kitchenware after each use.

Non-stick cookware:
Cleaning by hand in soapy water is enough.
The pan must be cleaned each time it's used to remove the film of grease that can stay on the surface. If the pan is only wiped with a paper towel or rinsed in water, the film won't be fully removed and may cook the next time you use the pan: stains may appear.
Non-stick pans must not be cleaned with scouring powders or scouring pads. A nylon sponge is ideal for both the interior and exterior of the pan.

Ceramic cookware:
We recommend to wash the ceramic pan manually, with water and a mild detergent. In this way, it's the most effective.
If the pan might not be clean enough during the normal dishes, you could add a splash of vinegar and water into the pan and heat it. The water / vinegar mixture will clean cook the pan. After this, rinse the pan well, dry and rub with a little bit of sunflower oil for example. And your pan will be as new.
If the base is stubborn dirt, you can wet the pan soak first with hot water and a good degreasing dishwashing detergent. Next, if necessary, you can clean the pan with a plastic scouring pad and some liquid abrasive cleaning detergent.

Hard anodised cookware:
To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge.
An exterior coating protects your cookware from the harmful consequences of dishwashing. It is therefore extremely important not to damage this coating and we recommend that you avoid the use of scouring pads (Scotch Brite).
In case of dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.
Moreover, a too intensive use of the dishwasher is not recommended.
Washing by hand without scouring pads extends the life time of your cookware.

Stainless steel cookware:
For daily cleaning, warm soapy water is sufficient. We recommend you to clean your pan thoroughly after each use as food films left on the pan may cause discoloration and sticking.
To get rid of stuck-on food or discoloration and stains from using too high a heat, we recommend cleaning your product with a stainless steel/copper cleaner. This can be used on the interior, as well as the exterior.
If your water has high iron content, you may notice a rusty discoloration. Use stainless steel/copper cleaner to remove this.

A pan warps under thermal shock (an overheated empty pan, a hot pan in contact with cold water or placed on a cold surface, etc.).
Before cleaning the pan, let it cool to room temperature.
A warped pan will give poor cooking results.

Pans should NEVER be used in a microwave oven.

Handles and knobs may loosen after a time due to the continual heating and cooling of the fixing. If this occurs, carefully re-tighten using an appropriate screwdriver, but do not over-tighten.

You should refer to the recommendations for use indicated on the packaging or in the instructions included with the product.

Depending on the range, most metal utensils can be used except knives, forks and whisks. However, care should be exercised when using any metal utensil. Avoid using sharp edged utensils and avoid cutting directly in the pan. Do not stab or gouge the non-stick surface.

However, to extend the life of your frying pans and saucepans, we strongly recommend that you do not use metal. Choose plastic or wood.

The quick way to check whether your pans work on an induction hob is to do the magnet test on the pans. This is easy, if a magnet will stick to the base of the pans they will work on a commercial induction hob.

• A build up of food deposits/residue may have formed on the pan which may originally be the result of an item of food being allowed to overcook in the pan. This can normally be cleaned by filling the pan with water and washing up liquid and leaving overnight. Then use a paste made up of bicarbonate of soda and water rubbed gently over the pan with a non-abrasive sponge (a non-stick scouring sponge). The non-stick coating should then be reconditioned with a little cooking oil wiped over the surface with a paper kitchen towel.
• The frying pan may have been overheated causing damage and discolouration to the non-stick coating. When pans are regularly overheated this will lead to a weakening of the non-stick coating. The red Thermo-Spot in frypans is a heat indicator and tells you when the pan has reached the perfect cooking temperature. When the spot turns solid red reduce the heat to maintain the temperature. Do not continue to heat the pan on a high heat as this will result in the pan and the non-stick surface becoming overheated.
• If cleaned in a dishwasher, after each use re-coat the non-stick interior with cooking oil to prevent the non-stick from drying out and ensure the best non-stick performance.

• The pan has been used on too high a heat or the wrong source of heat for the pan which has resulted in the pan base becoming warped and distorted.
• Also never put cold water into a hot pan or plunge hot cookware in cold water. Sudden changes of temperature may cause the metal to warp, resulting in an uneven base.

Take care when placing pans on gas hobs as the number of support legs vary and small pans in particular may need a trivet, which most gas hob manufacturers will supply with their hob or can be bought from the separately.

No. Cooking at high temperature does not result in a significant decrease in cooking time and certainly does not contribute to the quality of the food, so cooking at medium temperatures is highly recommended. Another reason for this recommendation is that high temperature cooking might damage the non-stick coating.

It is difficult to give a number of years, because the service life will differ depending on the conditions of usage and frequency of use. To extend its service life, you should protect it from unnecessarily high temperatures and refrain from heating a pan empty. A medium to low heat is sufficient. Do not store cooked food for a long time (one day or longer).

To extend the life of the coating, you should use a small amount of oil when stir-frying or grilling. You do not need oil when boiling or stewing.

Excessive force on the outside of aluminium pots or frying pans resulting, for example, from them being dropped or hit may result in deformations of the pots/pans. (The pot/frying pan will not deform as result of cooking heat.)

Some parts are dishwasher-safe and other parts aren't.

Dishwasher compatibility:

• Pot/frying pan part: To extend the life of your product, we recommand hand washing only. In case of dishwasher use, it is preferable to use gentle detergents such as liquid, gel, or powder, not tablet nor sachet. Certains parts may become dulled and discolored due to action of corrosive detergents. Our guarantee does not cover this type of wear.


• Special handle (such as wood or removable handles like Ingenio): NO, hand washing only, recommanded with a non-abrasive sponge.


• Cooking lid (excluding knob of magnet-types): YES.


• Detachable lid knobs of magnet-types: NO, it may result in rusting.


• Storage seal lid: NO, it may result in deformation.

To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge. For dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.

Non-stick cookware:
Non-stick utensils are specially designed so that food does not stick. However, the pan or pot has to be properly maintained.
For that purpose, please observe the following tips: slightly oil the pan before first use and then wash and dry it, repeat the process from time to time if you wash the pan regularly in the dishwasher.
It is also necessary to avoid overheating and scratches, in particular due to use of metal accessories (spatulas, ladles) and/or due to cleaning with a scouring sponge.

Ceramic cookware:
The non-stick properties of the ceramic coating are a lot more limited, both in terms of performance and duration, than those of the classic (PTFE) coating. We recommend cooking with more fat as well as washing more vigorously with slightly more washing-up liquid. For baked-on food, we recommend leaving your kitchenware to soak in soapy water, possibly with a little white vinegar.
Over time, the ceramic base will become stained without it being possible to remove the marks. This will not impair the performance of the kitchenware in any way and does not present any danger for health.

Stainless steel cookware:
A preheated pan and lower flames are the keys to stick-free stainless steel cooking. Preheat your pan on low or medium heat for one to two minutes. You can test to see if your pan is ready by dropping a few drops of water on the pan and seeing if the water bounces around. After properly preheated, pour in 2-3 teaspoons of oil or enough to cover the bottom of the cooking surface. Before adding food, it's best to pat it dry of any moisture and allow it to reach room temperature. When adding food, make sure that there is an even sizzling sound when your food touches the pan. This indicates that your food is cooking on contact and creating a natural barrier to prevent sticking. Allow food to cook without disturbing it until the correct doneness is achieved. The natural sugars in your food caramelize on the cooked surface, developing great flavors and lifting your food off of the cooking surface naturally. If the sound that food makes on initial contact with the pan is more of a crackle than a sizzle, your heat is too high, and sticking may occur.
NEVER USE non-stick cooking sprays.

NO. Cookware items with Tefal/T-fal non-stick coating do not contain PFOA. This is regularly checked by independent laboratories, which verify the absence of PFOA in the finished products. Since 2003, tests have regularly been performed by these independent laboratories in many countries (Aromalyse and Ianesco in France, TüvSud in Hong Kong and SGS in China). These tests have systematically proven the absence of PFOA in products with Tefal/T-fal non-stick coating.

It is very rare for the non-stick coating to wear off under normal household use. Proper use and care will allow for better performance over time. Most cases of non-stick wearing have evidence of overheating, scratching and/or abrasive cleaning.

There is, at the moment, much confusion about non-stick coatings, which are sometimes related to PFOA. However, Tefal/T-fal non-stick coatings are made of PTFE, the abbreviation of the scientific name Polytetrafluoroethylene, and this material is recognised as harmless by public health agencies in Europe and in the United States. PFOA and PTFE are two completely different elements. In summary, cookware with Tefal/T-fal non-stick coatings are made of PTFE and do not contain PFOA. Furthermore, for more than 20 years, Tefal/T-fal made a commitment not to use lead or cadmium in the whole of its cookware range in order to serve as a guarantee of the harmlessness of all its products.

PFOA is the standard English abbreviation of perfluorooctanoic acid. On its finished products, Tefal/T-fal's commitment is to guarantee the absence of PFOA, lead and cadmium and to guarantee that its products with Tefal/T-fal non-stick coating are harmless for the environment and the consumer.

There is neither cadmium nor lead in the non-stick coatings and enamel of our Tefal/T-fal cookware. All of our cookware has been designed and manufactured without lead or cadmium for more than 20 years. You can find this Eco information on the packaging of all our products with Tefal/T-fal non-stick coating.

Tefal/T-fal non-stick coating is a technical coating made from a polymer name polytetrafluoroethylene (PTFE). It is PTFE which gives the cookware the non-stick properties. Public health authorities in Europe and in the USA (ANSES, EFSA, FDA) demonstrated that PTFE is an inert substance which does not chemically react with food, water or domestic cleaning products. It is totally harmless in case of ingestion. These Public health authorities confirmed the harmlessness of PTFE non-stick coatings in cookware. In fact, PTFE is so safe that it is frequently used in the medical profession to coat pacemakers and the tiny tubes made to replace arteries. It is also used for surgical procedures for the benefit of patients with severe kidney disease, and some joint prostheses are also partly coated with PTFE.

Tefal/T-fal, as part of its commitment to Quality, has included "Health and Environment" Eco information on its non-stick Tefal/T-fal products. This commitment guarantees the absence of PFOA, lead and cadmium in Tefal/T-fal coatings and the guarantees that our non-stick products are harmless for the environment and the consumer. This Eco information is based on the regular analysis conducted by independent laboratories in many countries (INERIS in France, ASAHI GLASS FLUOROPOLYMERS in UK, FABES Labs in Germany, MB Labs in Canada, SGS in China). This commitment can be found on the website of the Tefal/T-fal brand, as well as the packaging of cookware with non-stick Tefal/T-fal coating.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Always set your iron to the 'No Steam' function before you start to fill.

Gently shake your iron to reactivate it, the lights should start to flash and then the product should start to heat up.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Shiny marks can appear on some fabrics, especially on dark coloured fabrics. We would advise ironing dark clothes inside out and using the correct temperature.
If ironing mixed-fibre fabrics, set the temperature for the most fragile fibre.
Important: The iron takes longer to cool down than to heat up. We recommend that you start with fabrics to be ironed at a low temperature.

Yes and you do not need to fill the tank with water. Set the variable steam control to Dry and set the temperature to suit the type of material (care points •, ••, •••).
At the end of your ironing session, we would suggest that once your iron has cooled down, you should wipe over the soleplate and around the steam holes to remove any burned fibers that may have started collecting around the steam holes.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

No. When starting or using the steam generator you may hear a pumping or vibrating noise along with a clicking sound. This is completely normal and is just the pump injecting water into the boiler or the steam valve opening.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Shiny marks can appear on some fabrics, especially on dark coloured fabrics. We would advise ironing dark clothes inside out and using the correct temperature.
If ironing mixed-fibre fabrics, set the temperature for the most fragile fibre.
Important: The iron takes longer to cool down than to heat up. We recommend that you start with fabrics to be ironed at a low temperature.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Operate your filter coffee maker for the first time without any coffee and with the equivalent of one jug of water to rinse it.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Use the descaling kit or some white vinegar:

• Use some descaling solution diluted in half a litre of water or use 25cl of white vinegar in half a litre of water.

• Pour the solution into the water tank (without coffee),


• Start the cycle (without any coffee). After 2 minutes, stop the cycle manually. Leave the coffee maker for an hour,


• Restart the coffee maker to finish the cycle,


• To rinse the machine, run 2 cycles with water but without coffee.


Repeat the complete descaling operation, if necessary.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Generally caused by scale build-up inside: read the instruction leaflet carefully on how to descale your kettle (depending on model).
Alternatively, the kettle may have accidentally been used without water or with insufficient water (an element must always be covered by water), causing the safety cut-off device to operate. Reset in the following way:
Wait 5 minutes for the kettle to cool and then refill with water.
Push the on/off switch and after about 15 minutes the kettle will automatically reset itself and start to boil.

Descale regularly, preferably at least once a month and more often if you live in a very hard water area.
To descale your kettle:
• Use commercial 8° white vinegar:
- Fill the kettle with 1/2 l of vinegar,
- Leave it to act for 1 hour without heating.
• Citric acid:
- Boil 1/2 litre water,
- Add 25 g citric acid and leave to act for 15 min.
• A specific descaling product for plastic kettles: follow the manufacturer's instructions.
Empty your kettle and rinse it 5 or 6 times.
Start again if necessary.

To descale your filter (depending on model):
• Soak the filter in white vinegar or diluted citric acid.
• Never use descaling method other than the recommended one.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

NO. Cookware items with Tefal/T-fal non-stick coating do not contain PFOA. This is regularly checked by independent laboratories, which verify the absence of PFOA in the finished products. Since 2003, tests have regularly been performed by these independent laboratories in many countries (Aromalyse and Ianesco in France, TüvSud in Hong Kong and SGS in China). These tests have systematically proven the absence of PFOA in products with Tefal/T-fal non-stick coating.

It is very rare for the non-stick coating to wear off under normal household use. Proper use and care will allow for better performance over time. Most cases of non-stick wearing have evidence of overheating, scratching and/or abrasive cleaning.

There is, at the moment, much confusion about non-stick coatings, which are sometimes related to PFOA. However, Tefal/T-fal non-stick coatings are made of PTFE, the abbreviation of the scientific name Polytetrafluoroethylene, and this material is recognised as harmless by public health agencies in Europe and in the United States. PFOA and PTFE are two completely different elements. In summary, cookware with Tefal/T-fal non-stick coatings are made of PTFE and do not contain PFOA. Furthermore, for more than 20 years, Tefal/T-fal made a commitment not to use lead or cadmium in the whole of its cookware range in order to serve as a guarantee of the harmlessness of all its products.

PFOA is the standard English abbreviation of perfluorooctanoic acid. On its finished products, Tefal/T-fal's commitment is to guarantee the absence of PFOA, lead and cadmium and to guarantee that its products with Tefal/T-fal non-stick coating are harmless for the environment and the consumer.

There is neither cadmium nor lead in the non-stick coatings and enamel of our Tefal/T-fal cookware. All of our cookware has been designed and manufactured without lead or cadmium for more than 20 years. You can find this Eco information on the packaging of all our products with Tefal/T-fal non-stick coating.

Tefal/T-fal non-stick coating is a technical coating made from a polymer name polytetrafluoroethylene (PTFE). It is PTFE which gives the cookware the non-stick properties. Public health authorities in Europe and in the USA (ANSES, EFSA, FDA) demonstrated that PTFE is an inert substance which does not chemically react with food, water or domestic cleaning products. It is totally harmless in case of ingestion. These Public health authorities confirmed the harmlessness of PTFE non-stick coatings in cookware. In fact, PTFE is so safe that it is frequently used in the medical profession to coat pacemakers and the tiny tubes made to replace arteries. It is also used for surgical procedures for the benefit of patients with severe kidney disease, and some joint prostheses are also partly coated with PTFE.

Tefal/T-fal, as part of its commitment to Quality, has included "Health and Environment" Eco information on its non-stick Tefal/T-fal products. This commitment guarantees the absence of PFOA, lead and cadmium in Tefal/T-fal coatings and the guarantees that our non-stick products are harmless for the environment and the consumer. This Eco information is based on the regular analysis conducted by independent laboratories in many countries (INERIS in France, ASAHI GLASS FLUOROPOLYMERS in UK, FABES Labs in Germany, MB Labs in Canada, SGS in China). This commitment can be found on the website of the Tefal/T-fal brand, as well as the packaging of cookware with non-stick Tefal/T-fal coating.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

NO. Cookware items with Tefal/T-fal non-stick coating do not contain PFOA. This is regularly checked by independent laboratories, which verify the absence of PFOA in the finished products. Since 2003, tests have regularly been performed by these independent laboratories in many countries (Aromalyse and Ianesco in France, TüvSud in Hong Kong and SGS in China). These tests have systematically proven the absence of PFOA in products with Tefal/T-fal non-stick coating.

It is very rare for the non-stick coating to wear off under normal household use. Proper use and care will allow for better performance over time. Most cases of non-stick wearing have evidence of overheating, scratching and/or abrasive cleaning.

There is, at the moment, much confusion about non-stick coatings, which are sometimes related to PFOA. However, Tefal/T-fal non-stick coatings are made of PTFE, the abbreviation of the scientific name Polytetrafluoroethylene, and this material is recognised as harmless by public health agencies in Europe and in the United States. PFOA and PTFE are two completely different elements. In summary, cookware with Tefal/T-fal non-stick coatings are made of PTFE and do not contain PFOA. Furthermore, for more than 20 years, Tefal/T-fal made a commitment not to use lead or cadmium in the whole of its cookware range in order to serve as a guarantee of the harmlessness of all its products.

PFOA is the standard English abbreviation of perfluorooctanoic acid. On its finished products, Tefal/T-fal's commitment is to guarantee the absence of PFOA, lead and cadmium and to guarantee that its products with Tefal/T-fal non-stick coating are harmless for the environment and the consumer.

There is neither cadmium nor lead in the non-stick coatings and enamel of our Tefal/T-fal cookware. All of our cookware has been designed and manufactured without lead or cadmium for more than 20 years. You can find this Eco information on the packaging of all our products with Tefal/T-fal non-stick coating.

Tefal/T-fal non-stick coating is a technical coating made from a polymer name polytetrafluoroethylene (PTFE). It is PTFE which gives the cookware the non-stick properties. Public health authorities in Europe and in the USA (ANSES, EFSA, FDA) demonstrated that PTFE is an inert substance which does not chemically react with food, water or domestic cleaning products. It is totally harmless in case of ingestion. These Public health authorities confirmed the harmlessness of PTFE non-stick coatings in cookware. In fact, PTFE is so safe that it is frequently used in the medical profession to coat pacemakers and the tiny tubes made to replace arteries. It is also used for surgical procedures for the benefit of patients with severe kidney disease, and some joint prostheses are also partly coated with PTFE.

Tefal/T-fal, as part of its commitment to Quality, has included "Health and Environment" Eco information on its non-stick Tefal/T-fal products. This commitment guarantees the absence of PFOA, lead and cadmium in Tefal/T-fal coatings and the guarantees that our non-stick products are harmless for the environment and the consumer. This Eco information is based on the regular analysis conducted by independent laboratories in many countries (INERIS in France, ASAHI GLASS FLUOROPOLYMERS in UK, FABES Labs in Germany, MB Labs in Canada, SGS in China). This commitment can be found on the website of the Tefal/T-fal brand, as well as the packaging of cookware with non-stick Tefal/T-fal coating.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.