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There is no danger in pulling out the basket during cooking, but it is not recommended.
This will lower the temperature inside the device and, for "Smart" recipes, it may disrupt the cooking settings designed for optimal results.

Clean the device with a damp, non-abrasive sponge and washing-up liquid. Do not use any aggressive cleaning agents, scouring sponges or abrasive pads. Do not use any special metal cleaning agents. Never immerse or run the appliance under water.

There could be several explanations:
• The appliance is not properly plugged in.
• You have not yet pushed the power button or you have pushed it incorrectly. Try again by pushing it firmly.
• You have pushed the power button, but the appliance still does not work. Check that the lid is securely closed.
• The engines are running but the appliance does not heat up. Take the appliance to an Authorised Service Centre to have it checked.

Fries or food are not cut evenly. They should be cut to the same size for perfect cooking.

The size of the chip affects how crunchy or soft it is.
The thinner the chips, the more crunchy they will be and conversely, thicker chips will be softer inside.
Depending on your taste preferences, you may vary the cooking time and the cut of your chips: thin: 8 x 8 mm/Standard: 10 x 10 mm/Thick: 13 x 13 mm.

In general, we recommend using special chip potatoes.
For new potatoes, which are rich in water, we recommend that you cook the chips for a few extra minutes.

The size of the chip affects how crispy or soft it is. The thinner the chips, the more crispy they will be and conversely, thicker chips will be softer inside.
According to your wishes, you can vary how you cut your chips:
• Thin: 8 x 8 mm
• Standard: 10 x 10 mm
• Thick: 13 x 13 mm

You can also prepare frozen chips. Since they are pre-cooked, it is not necessary to add oil.

The cooking temperature is approximately 180°C (160°C at the heart of the food) at the end of the cooking.

Wash the cut chips twice in a bowl of water before cooking to remove any excess starch. It is then essential to dry them thoroughly before cooking in a clean, absorbent tea towel and finally patted dry with kitchen paper. If you are cooking frozen chips you do not need to add any oil as these already contain oil and could make the chips soggy. If using the 2 in1 feature (bowl + tray) after the food is cooked on the tray, cook the chips for a further 2-5 minutes after you've removed the tray to make them crispier.

None as the chips already contain oil.

There are many possible reasons:
• You may not have used the right variety of potatoes.
• The potatoes were insufficiently washed and dried prior to cooking and still contain too much starch.
• The chips are too thick. Cut the chips thinner.
• You have not used enough oil. Increase the amount of oil.
• The filter may be obstructed. Clean the filter. (ActiFry models only)

For best results, wash the whole potatoes and then sliced potatoes in plenty of water until it runs clear.
This allows you to remove as much starch as possible to prevent the chips from sticking together.
Dry them thoroughly using a dry, absorbent kitchen towel.
The chips should be completely dry before cooking.

If you are cooking frozen chips you do not need to add any oil as they already contain oil.

You have probably salted your food during the cooking process. Don't salt your food before the end of cooking to avoid scratching.
For models using the tray, and to preserve its qualities for longer, do not use any metal utensils.

Yes, this is a genuinely multi-purpose appliance, which can be used to cook a wide range of foods.
Your appliance can be used for numerous recipes, from starters to desserts.
You can also make crispy chips, tender chicken or even fruit cake…

You can vary your pleasures and use different oils!
Standard oils: olive, rapeseed*, grape seed, corn, peanut, sunflower, soybean*
Flavoured oils: aromatic herbs, chilli, garlic, lemon...
Special oils: hazelnut*, sesame*, safflower*, almond*, avocado*, argan*...
We advise against using walnut oil, which results in a rancid taste after cooking.
(* cooking oil according to manufacturer).

Do not exceed the maximum quantities and operating times indicated in the recipe table, otherwise you will not get the expected results.

If you think there is a malfunction in the engine operation of the appliance, take it to an Authorized Service Center for checking.

Store the potatoes in a good cellar or a cool cupboard (between 6 and 8°C), away from light.

We do not recommend the use of detergent products other than washing-up liquid.

Your application uses notifications to alert you when your cooking is finished but also to let you know when new content (information, recipe...) is available.
If you wish, you can disable them from your smartphone settings.

When using the search function, select "Filter recipes".
In the "Recipes" section, select "Community" only.
You will then be able to see the recipes from the community.

You must create an account and log in to your app to access this feature.

• Choose the "My Universe" tab in the navigation bar.
• There, you will find your recipe booklets and can create new ones by clicking on "New booklet".

It is important to select your product in the app in order to find the right recipes for that product. This way, the app will suggest hundreds of ideal recipes.
It will also let you add your accessories and access the associated recipes.

You must create an account and log in to your app to access this feature.

• Go to the recipe you wish to bookmark and select the bookmark logo in the top right corner.

• A "My Notebooks" tab appears: select the "My Favorites" location.
• The recipe has been added.

Your application uses notifications to alert you at the end of cooking times using a beep.
If you want to turn off this signal, simply deactivate it in your tablet or Smartphone.
You may also disable sounds in the parameter settings for notifications on your telephone or tablet.

You can choose not to accept cookies.
However, the grey cookies banner will remain on your screen as long as you do not click on "accept".

Once you have completed your search, specific filters make it easier for you to find the recipes that meet your needs.

The customizable filter:
• Click on "Filter" in order to sort the recipes according to the type of dish (starter, main course, dessert), the time it takes to make the recipe, the minimum rating, their themes (or packs)...
• You can also choose to select only the recipes of the brand or the recipes proposed by the community.

Sorting recipes:
Once you have made a search, you can sort your recipes by popularity, rating, age or alphabetical order.

You need to create an account and sign in to the application in order to access this feature.
Click the sharing logo to view the sharing options.

You can then choose how you would like to share this recipe.

Choose the "My Universe" tab in the navigation bar, then select the booklet you wish to modify or delete. Click on the pencil at the top right of the screen, then select the action you are looking for ("Delete booklet", "Rename booklet" or "Delete recipes").

• In "My universe", select "My profile".
• Click on the image of the registered product.
• Click on "Remove the product". The app will then ask you to select a product.

• Choose the "Search" tab in the navigation bar.
• Enter a word in the search field.

Tip: recipes are found using key words, so it is easier to enter a type of vegetable (e.g. carrot) rather than just vegetable.

The application has rich content and requires a stable Wi-Fi connection to download correctly.
If your application does not download correctly, delete it and try to download again when you have a more stable Wi-Fi connection.
During initial installation, the download may take several minutes while the application saves all the photos on your Smartphone or tablet.

You must create an account and log in to your app to access these features.

Once logged into your account, you will be able to rate the recipe and add a comment by following the instructions that appear on the screen after clicking on the notes/comments space.

You must create an account and log in to your app to access these features.

Once logged in, you will be able to read the comments and see the notes that community members have given to the recipe by clicking on the notes/comments area.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Your application uses notifications to alert you when your cooking is finished but also to let you know when new content (information, recipe...) is available.
If you wish, you can disable them from your smartphone settings.

When using the search function, select "Filter recipes".
In the "Recipes" section, select "Community" only.
You will then be able to see the recipes from the community.

You must create an account and log in to your app to access this feature.

• Choose the "My Universe" tab in the navigation bar.
• There, you will find your recipe booklets and can create new ones by clicking on "New booklet".

It is important to select your product in the app in order to find the right recipes for that product. This way, the app will suggest hundreds of ideal recipes.
It will also let you add your accessories and access the associated recipes.

You must create an account and log in to your app to access this feature.

• Go to the recipe you wish to bookmark and select the bookmark logo in the top right corner.

• A "My Notebooks" tab appears: select the "My Favorites" location.
• The recipe has been added.

Your application uses notifications to alert you at the end of cooking times using a beep.
If you want to turn off this signal, simply deactivate it in your tablet or Smartphone.
You may also disable sounds in the parameter settings for notifications on your telephone or tablet.

You can choose not to accept cookies.
However, the grey cookies banner will remain on your screen as long as you do not click on "accept".

Once you have completed your search, specific filters make it easier for you to find the recipes that meet your needs.

The customizable filter:
• Click on "Filter" in order to sort the recipes according to the type of dish (starter, main course, dessert), the time it takes to make the recipe, the minimum rating, their themes (or packs)...
• You can also choose to select only the recipes of the brand or the recipes proposed by the community.

Sorting recipes:
Once you have made a search, you can sort your recipes by popularity, rating, age or alphabetical order.

You need to create an account and sign in to the application in order to access this feature.
Click the sharing logo to view the sharing options.

You can then choose how you would like to share this recipe.

Choose the "My Universe" tab in the navigation bar, then select the booklet you wish to modify or delete. Click on the pencil at the top right of the screen, then select the action you are looking for ("Delete booklet", "Rename booklet" or "Delete recipes").

• In "My universe", select "My profile".
• Click on the image of the registered product.
• Click on "Remove the product". The app will then ask you to select a product.

• Choose the "Search" tab in the navigation bar.
• Enter a word in the search field.

Tip: recipes are found using key words, so it is easier to enter a type of vegetable (e.g. carrot) rather than just vegetable.

The application has rich content and requires a stable Wi-Fi connection to download correctly.
If your application does not download correctly, delete it and try to download again when you have a more stable Wi-Fi connection.
During initial installation, the download may take several minutes while the application saves all the photos on your Smartphone or tablet.

You must create an account and log in to your app to access these features.

Once logged into your account, you will be able to rate the recipe and add a comment by following the instructions that appear on the screen after clicking on the notes/comments space.

You must create an account and log in to your app to access these features.

Once logged in, you will be able to read the comments and see the notes that community members have given to the recipe by clicking on the notes/comments area.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Your application uses notifications to alert you when your cooking is finished but also to let you know when new content (information, recipe...) is available.
If you wish, you can disable them from your smartphone settings.

When using the search function, select "Filter recipes".
In the "Recipes" section, select "Community" only.
You will then be able to see the recipes from the community.

You must create an account and log in to your app to access this feature.

• Choose the "My Universe" tab in the navigation bar.
• There, you will find your recipe booklets and can create new ones by clicking on "New booklet".

It is important to select your product in the app in order to find the right recipes for that product. This way, the app will suggest hundreds of ideal recipes.
It will also let you add your accessories and access the associated recipes.

You must create an account and log in to your app to access this feature.

• Go to the recipe you wish to bookmark and select the bookmark logo in the top right corner.

• A "My Notebooks" tab appears: select the "My Favorites" location.
• The recipe has been added.

Your application uses notifications to alert you at the end of cooking times using a beep.
If you want to turn off this signal, simply deactivate it in your tablet or Smartphone.
You may also disable sounds in the parameter settings for notifications on your telephone or tablet.

You can choose not to accept cookies.
However, the grey cookies banner will remain on your screen as long as you do not click on "accept".

Once you have completed your search, specific filters make it easier for you to find the recipes that meet your needs.

The customizable filter:
• Click on "Filter" in order to sort the recipes according to the type of dish (starter, main course, dessert), the time it takes to make the recipe, the minimum rating, their themes (or packs)...
• You can also choose to select only the recipes of the brand or the recipes proposed by the community.

Sorting recipes:
Once you have made a search, you can sort your recipes by popularity, rating, age or alphabetical order.

You need to create an account and sign in to the application in order to access this feature.
Click the sharing logo to view the sharing options.

You can then choose how you would like to share this recipe.

Choose the "My Universe" tab in the navigation bar, then select the booklet you wish to modify or delete. Click on the pencil at the top right of the screen, then select the action you are looking for ("Delete booklet", "Rename booklet" or "Delete recipes").

• In "My universe", select "My profile".
• Click on the image of the registered product.
• Click on "Remove the product". The app will then ask you to select a product.

• Choose the "Search" tab in the navigation bar.
• Enter a word in the search field.

Tip: recipes are found using key words, so it is easier to enter a type of vegetable (e.g. carrot) rather than just vegetable.

The application has rich content and requires a stable Wi-Fi connection to download correctly.
If your application does not download correctly, delete it and try to download again when you have a more stable Wi-Fi connection.
During initial installation, the download may take several minutes while the application saves all the photos on your Smartphone or tablet.

You must create an account and log in to your app to access these features.

Once logged into your account, you will be able to rate the recipe and add a comment by following the instructions that appear on the screen after clicking on the notes/comments space.

You must create an account and log in to your app to access these features.

Once logged in, you will be able to read the comments and see the notes that community members have given to the recipe by clicking on the notes/comments area.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Take your device to a recycling center or waste disposal facility.

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Find more detailed information in the Warranty section of the website.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Warranty section of the website.