T-fal - OVEN QUARTZTECH 12" 17L BLK US frequent asked questions

Reference : OF170850

Frequent questions
The WiFi icon, especially visible from the home screen, indicates whether your product is connected or not.

WiFi icon crossed outThe product is not connected.
WiFi icon exclamation markThe product is connecting.
WiFi iconThe product is connected.
Your account, to be created from the app, allows you to benefit from additional services related to the interaction of your app with your product:
• Find the recipes saved in your notebooks and favourites directly on the robot's screen.
• Follow remotely the progress of the recipe on your product and receive recipe notifications.
• Display on your product a recipe that you have selected in the application.


From the home page of your device, go to "Settings" and select "Associate an account".
• Download the application on your smartphone from the Google Play store or the App Store.
• From the app, add the product you own and then create an account or sign in.
• An association code is generated. Enter it in your application.
Even if your product doesn't need a very fast WiFi connection to work, the received WiFi signal must still be stable.
If the screen displays a connectivity error, you can move the product closer to your box or add a WiFi repeater (see FAQ 'I don't have WiFi access in my kitchen').
If your product loses the WiFi connection during a recipe, you will be able to finish your recipe without any inconvenience.
However, the videos of that recipe will no longer be accessible until the connection is re-established.
If the WiFi connection is interrupted during an update, this cannot be completed. Your product will be able to reboot to its current version and this update will be rescheduled the next time you start it.
If your smartphone loses internet connection (WiFi or 4G) during a recipe it will have no impact on your product which will be able to execute the recipe without any problem. You will simply no longer be able to follow the progress of the recipe remotely on your smartphone and you will no longer receive notifications about the end of a step or the addition of an ingredient.
Your product can only be associated with one account.
However, any application that is connected to this account can interact with this product.
If you have a tablet and a smartphone, or if other members of your household want to interact with your product, they can simply connect their application using your account.
As soon as an update is available, your product when it connects to the WiFi will suggest you to do the update.


Some updates are priorities for security reasons and you will need to perform them before you can use your product.
Others may be delayed. You can then perform them now or later by going to your product's settings.
If an update fails, you can download it again.
If despite several attempts you are unable to install it, move the product closer to your box, the connection from your kitchen may be too weak to download it.
If the update fails even close to your box, please contact our customer service.
Yes, your device can be used with several smartphones or tablets, even if your product can only be associated with a single account.
So if you own a tablet and a smartphone, or if other members of your household wish to interact with your product, they simply need to connect their application using your account.
If your product is associated with your user account, you will be able to follow the progress of your recipe on your application.
You will also receive end-of-stage or alert notifications.
If you do not receive these notifications, please enable them in your iOS or Android settings.
To remotely send a recipe from your application to your product, simply open a recipe and click on the icon with your product.
If your product is on standby, it will open on your product as soon as it connects to Wifi.
If the product is running, it will be displayed in a few seconds if your product is not already making another recipe.
Place your device on a flat, stable surface.
To obtain an optimal connection between your device and your box, it is recommended to position your device in a place where the Wifi signal received from your box is strong. You can test the connection by positioning your smartphone at the location of your product to see if the WiFi signal received at that location is strong enough.
If the connection is interrupted (connection symbol crossed out), please bring your device and your box closer together to reestablish the connection.
The presence of the fixed connection indicator (application or product) ensures that your devices are connected.
If your product loses the WiFi connection during a recipe, you will be able to finish your recipe without any inconvenience.
• From the home page of your appliance, go to "Settings" and select "Connectivity and Account".
• Download the app on your smartphone from the Google Play store or the App Store.
• From the app, create an account or log in to an existing account then add the product you own.
• Follow the different steps displayed successively on the product and on the app.
• An association code is generated. Enter it in your app.
Your Cookeo connects to WiFi using your phone:
• From the home page of your appliance, go to "Settings", select "Connectivity and Account" then "Activate connection".
• Follow the steps that will suggest you to download the app on your smartphone from the Google Play store or the App store.
• From the app, create an account or log in then add the product you own.
• Follow the different steps displayed successively on the product and on the app.
Before using for the first time:
• Unpack the appliance. The packaging can be recycled, but it may be useful for transporting the oven or returning it to an approved repair centre.
• Put your oven on a stable surface.
• Remove all stickers and protections from the inside and outside of your oven.
• Remove all accessories* from the oven (grill, spit, etc.).
• Clean the oven and accessories with a damp cloth. Dry carefully.
• Close the door by holding the handle only.
• Completely unwind the power cord and plug it into an earthed socket.
• Position the function selector at the "oven" position.
• Set the oven thermostat to max. temperature.
• Set the time for 15 to 20 minutes.
The oven starts up. Some smoke may be released, this is completely normal and will disappear with use.
Any handling of the door must take place by holding the handle.
• For roasting meat and poultry: use trays with high sides (5 cm minimum) to reduce splashes of grease on the oven walls.
• For pastry, use trays with a non-stick coating to make it easier to turn them out.
To cook meat, fish, gratins, soufflés, pastries, etc:
• Place the shelf at the required height.
• Position the function selector to the oven position.
• Put the tray of food in the oven and close the door.
• Set the thermostat to the required temperature.
• Set the timer.
The oven heats up and stops automatically according to the programmed time. You always have the possibility of interrupting cooking by moving the timer to zero.
Pre-heating is not always necessary (depending on the recipe). The temperature of the door and walls is high when the oven is in operation. Please note, do not place the tray directly on the base element or the smooth base.
To grill and brown all your preparations:
• Preheat your oven.
• Put your tray or meat on the grill as close as possible to the grill element without your food touching the element.
• You can put a tray or the drip tray with a little water directly on the base element or smooth base which does not heat up so that you can collect the grease or juices from the food you are cooking.
• Leave the door ajar (depending on model).
• Position the function selector in the "grill" position.
• Set the required cooking time using the timer.
The oven starts up. For meat, it is necessary to turn the food to be grilled halfway through the cooking time (sausages, etc.).
At the end of the cooking time, if the programmed cooking time has run out, the oven stops automatically, if not, set the timer to zero.
You must not under any circumstances introduce any materials that run the risk of melting or catching fire in your oven.
With fan-assisted ovens, avoid glass or earthenware material. Use a baking temperature lower than the recommended one and increase the baking time.
No, you must activate the timer and set the thermostat to switch the oven on.
You can stop the cooking at any time by turning the timer to zero.


• Start/Stop button: touch the white spot at the bottom of the screen to turn on your device.
• Touch screen: scroll the screen with your finger and select your feature.
• Back key: once you have selected a feature, a back button will appear at the bottom left to return to the previous screen. It does not appear when you are on the home screen.
On the home page, drag the menu to the right and select "Stand by".
Thanks to the function "In my fridge" you can indicate the ingredients that you have at your disposal and we will suggest suitable recipes.


• You can access this feature from the home screen.
• Add one or two ingredients by typing their name in the search bar and selecting it from the suggestions.
• You can then enter the weight of the added ingredients so that we can offer you recipes for those quantities.
To open the lid, press the lid lightly and turn counterclockwise.
Access the home menu using the "Contextual Menu" touch button on the right side of the screen. This button also allows you to return to the home page.

Access the home menu using the "Contextual Menu" touch button on the right side of the screen. This button also allows you to return to put your appliance on standby.

When your appliance is in standby, simply press the dot on the rotary knob to take it out of standby.
Thanks to the library, find the recipes integrated in your appliance. Thanks to the connection with your application, you'll have access to more recipes from the brand and the community!

• You can access the recipe library from the "Inspiration" menu.
• Keep in mind that if you are not connected to the WiFi, you will only have access to the list of recipes integrated into your appliance.
• When you are in the library, you can scroll through the recipes.
• You can find the recipe booklets that you created with the app.
• You can access the recipe library from "My Universe".
• Please note that if you are not connected to your user account, no recipe will appear.
• You have to go through the app to add or remove recipes from your booklets.
The list of cookings by ingredients offers you cooking times and cooking modes adapted to the quantity you have at your disposal.
There are 5 categories of food: Starches, Vegetables, Fishes, Meats and Eggs.
You can access the ingredients cooking list from the home menu under "Cooking ingredients".
• Use only food-grade vacuum bags specific for cooking (not for storage).
• Do not reuse airtight cooking bags.
• Do not use vacuum boxes.
Express cooking allows you to cook very quickly your recipes for soups, purees, compotes, meat chunks recipes, pasta or rice dishes...

What you need to know:
• The filling level of the bowl should never exceed the MAX level.
• For food that can expand during cooking (rice, seeds, lentils, peas, etc.), do not fill the bowl beyond half its maximum capacity.
• The bowl should always be filled with a minimum of 250 ml of liquid.
• When the timer reaches 0 and the following screen appears, you will notice a release of steam at the back of the lid.

CAUTION: Do not put your hands near the steam outlet!
It is possible that a slight flow of steam may escape from the back of the product during cooking.
Strong browning allows you to brown ingredients strongly and gives a golden and crispy appearance to all types of ingredients such as potatoes, meat...

Ingredients should never be filled above the MAX level. The lid must always be open.

You control the cooking time. Leave the ingredients to cook until you are satisfied with the result. Then click 'STOP' to stop cooking.
Medium browning allows you to brown ingredients and give a golden, crispy appearance to ingredients such as meats, vegetables...

Ingredients should never be filled above the MAX level. The lid must always be open.

You control the cooking time. Leave the ingredients to cook until you are satisfied with the result. Then click 'STOP' to stop cooking.
Soft browning allows ingredients to be gently browned and gives a golden brown appearance to more sensitive ingredients such as fish fillets.

Ingredients should never be filled above the MAX level. The lid must always be open.

You control the cooking time. Leave the ingredients to cook until you are satisfied with the result. Then click 'STOP' to stop cooking.
Soft simmering allows dishes such as meat stews to simmer slowly and gently "over a low heat".

Ingredients should never be filled above the MAX level. The lid must always be open.

You control the cooking time. Leave the ingredients to cook until you are satisfied with the result. Then click 'STOP' to stop cooking.
Medium simmering allows dishes such as meat stews to simmer slowly "over a medium heat".

Ingredients should never be filled above the MAX level. The lid must always be open.

You control the cooking time. Leave the ingredients to cook until you are satisfied with the result. Then click 'STOP' to stop cooking.
Strong simmering allows dishes such as meat stews to simmer "over high heat".

Ingredients should never be filled above the MAX level. The lid must always be open.

You control the cooking time. Leave the ingredients to cook until you are satisfied with the result. Then click 'STOP' to stop cooking.
The "Yogurt" mode is accessible in the "Miscellaneous" manual modes.
The "Sous vide" mode is accessible in the "Miscellaneous" manual modes.
• Low temperature cooking is ideal for long cooking times, up to 12 hours, with the lid closed for a tender and very melting result.
• Classic simmering is used with the lid open to thicken or reduce a sauce at the end of cooking.
• The "Sous vide immersion" mode cooks the vacuum-sealed ingredients and immersed in 3L of water.
• The "Sous vide Eco" mode cooks the ingredients with only 5 cl of water using the steam basket.
• The "Gentle steam" mode is ideal for healthily cooking delicate ingredients such as fish and seafood.
• The "Boost steam" mode is more suitable for meat or vegetables.
Gentle low temperature cooking allows you to simmer dishes such as meat stews "on a low heat", with slow and gentle cooking at 75°C.

Ingredients should never be filled above the MAX level. The lid must always be closed.

You control the cooking time. Leave the ingredients to cook until you are satisfied with the result. Then click 'STOP' to stop cooking.
Strong Low temperature cooking allows dishes such as meat stews to be simmered "over medium heat", with slow cooking at 85°C.

Ingredients should never be filled above the MAX level. The lid must always be closed.

You control the cooking time. Leave the ingredients to cook until you are satisfied with the result. Then click 'STOP' to stop cooking.
Classic simmering allows you to heat from below like in a Dutch oven, to concentrate the flavors.

Ingredients should never be filled above the MAX level. The lid must always be open.

You control the cooking time. Leave the ingredients to cook until you are satisfied with the result. Then click 'STOP' to stop cooking.
Before any maintenance or cleaning: unplug the appliance and leave the oven to cool down.
A simple wipe with a sponge is enough to clean the outside of the appliance.
Clean the door, the enamelled or lacquered surfaces and the translucent parts with a damp sponge with a little mild detergent added.
Do not use any aggressive cleaning products (particularly sodium-based strippers), or a scourer or abrasive pad.
To facilitate cleaning, your oven is fitted with:
• Self-cleaning walls* after cooking greasy food, heat your oven while empty, with the thermostat at the maximum position for 10 minutes, with the door closed.
• A grill element that can be folded down but is not removable*.
• A smooth base element that is enamelled or can be lifted* (not removable).
* Depending on model
For stuck-on food, you may use a soft non-abrasive metal pad. Never force the elements when handling them.
All accessories* (shelf, tray, rotary spit kit) can be washed in water with a little detergent added or can be washed in the dishwasher.
Yes, it is normal for some smoke or a smell to be released the first time you use the appliance. This phenomenon will quickly disappear. The first time, we recommend operating the appliance while empty (without the accessories): set the thermostat to the max. position for 15 to 20 minutes.
If some parts of the appliance catch fire, never attempt to put the fire out with water. Smother the flames with a damp cloth, covering the whole appliance. Unplug the appliance and do not open the oven door.
• Observe the recommended baking time,
• Favour use of a dark coloured metallic pie tin with an adjustable height, and avoid pie tins made from earthenware, terracotta, porcelain or glass
• Use the correct shelf position: On the middle for a fan-assisted oven and on the bottom for a convection oven,
• Don't use aluminium cooking sheet.
The interior lighting only works when the timer function is activated.
The elements do not need to be red to heat. In fact, whether the element turns red depends on the distribution between the heating performance and the length of the element.
• Check that the opening handle is in the open position before moving the lid to the closed position (open padlock).
• Check that the nut of the metal lid is quite tight.
• Check that the violet ball cap (located on the top of the metal lid) is in the correct locked position (closed padlock).
• If you are at the end of cooking and you want to close the lid, wait until the hot vapours have dissipated before closing the lid.
• Check for foreign bodies between the bowl and the heating plate. Remove the bowl and check that the heating plate, the central element and the underside of the bowl are clean. Also check that the central element can move freely.
• The bowl may be deformed (after an impact, fall...). The bowl must be changed at an authorised service centre.
1. Check that the lid opening handle is in the open position.
2. Unscrew the nut on the metal lid.

Wait until the device is cold to unscrew the central nut and remove the lid.
Please check the WiFi icon on your product.

WiFi icon crossed out
Your product is not connected to the WiFi (via the modem or via a mobile phone).
Therefore, you can only access the 250 recipes contained in your product.
We advise you to check that WiFi is activated on your modem/phone and to get closer to your modem/phone.
We remind you that your product cannot connect to a 5GHz WiFi network, a WiFi network with a password containing special characters, as well as open WiFi networks (which do not require a password).

WiFi icon exclamation mark
Your product is connected to the WiFi (via modem, mobile phone,...), but not connected to the database.
Therefore, you can only access the 250 recipes contained in your product.

WiFi icon
Your product is connected to the WiFi (via modem, mobile phone,...) and to the database. As a result, you can access more than 1,500 recipes.
• From the home menu, select "Settings".
• In "My appliance", you can choose three brightness levels.
1. Check that the appliance is not in standby mode by pressing the rotary knob.
2. Make sure that the power cable is connected to the power supply.
3. If the product is powered, unplug the power cord for 10 - 15 seconds and then plug it back in.
If the problem persists, contact our customer service or take your appliance to an approved service centre.
To view the images, it is necessary to authorize the downloading of photos via a Wi-Fi connection. This validation takes place at the initial startup of the device.
This setting can be changed in the "Settings" section of the Cookeo.
All non-Touch 6L capacity models have compatible pots.
The Touch model has its own pot which is not compatible with the other models.
No, the 3L pot is specific to 3L capacity models.
The 3L pot cannot replace the 6L pot, nor can it be fitted into it.
The jars, their lids and the holders* can be washed in the dishwasher.

* 8 jars set (ref. XA6140E0)
6 jars set (ref. XA606000):
You can place 4 jars underneath and 2 jars on top.
Be careful to place the two upper jars towards the front to prevent them from tipping over or hindering the lid from closing.

8 jars set (ref. XA6140E0):
You can place the 8 jars with the 2 supports of 4 jars one on top of the other in the bowl.
No, they can only be used with the modes: pressure cooking, reheating.
Yes, they are compatible with its 4 cooking modes without their lids.
The jars can be used in a temperature range between -20°C and 150°C.
No. Your oven has not been designed to be fitted into a unit. It must be placed on a stable surface that can withstand temperatures of at least 90°C. It is very important to leave space free all around the oven and particularly at the top.
The defrost mode helps speed up the time to defrost food, by stirring the air inside the oven (there is no heating phase during the defrost mode).
The green light shows that the required temperature is reached.
The red light shows that the appliance is switched on.
The cooking times mentioned in the table are given by way of indication. They may vary depending on the quality of the ingredients and the dishes used. The cooking time therefore needs to be adjusted depending on the food and the cooking utensils used.
The heat is generated by the oven's upper and lower elements. This traditional cooking mode is suitable for cooking meat, fish and puddings.
The heat is generated by the oven's upper element. This can be used for traditional grilling/barbecuing and also to brown dishes.
The heat is generated then blown around by a fan located at the rear of the oven which guarantees exceptionally even cooking anywhere in the oven. The blowing around of the air allowsyour food to be cooked evenly.
The heat is generated by the oven's upper element. The rotisserie accessory rotates to evenly brown your pieces of meat.
The turbo function allows you to cook all your dishes quickly. The heat is generated by higher and lower resistance, to which the fan-assisted function has been added.
This function combines fan-assisted heat and lower resistance, which simultaneously ensures supremely even baking, with a crisp texture to the pastry.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Warranty section of the website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
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